The new Construction Act makes it possible for oral agreements to form binding contracts. The FMB is concerned that an increase in acrimonious disputes will follow with claims that a builder has agreed to something he hasn't but may not be able to prove it. Members are advised to ALWAYS use a contract. You can download the FMB free Plain English contract from the FMB website at:
www.fmb.org.uk/find-a-builder/free-contracts