This guide is written to help you do the right things for both your business and your customer at each stage of the loft conversion. It covers each stage of a typical loft conversion and will help:
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Business owners to define and check their processes
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Foremen/supervisors to understand what to do and when
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Explain the process of a loft conversion to customers.
You can follow it through in its entirety or pick out individual sections to work on. The whole contents would form the basis of a "procedures manual" for a quality system. The individual sections work instructions for your team or a checklist for each conversion.
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