12 Things our customers said that were key in deciding on using us
1. Customer Service – engaging with a great team, committed to quality, where the customer truly comes first.
2. Warranty – trusting there is an option of an insurance backed structural warranty - only professional builders of the highest standards are allowed to offer.
3. Skill and experience - our time served staff have skills gained over 3 generations ensuring minimum fuss.
4. Continual improvement - our performance relies upon taking action from customer feedback
5. Excellent communication – will have your own site manager to talk to and we hold weekly ‘client clinics’ where our office staff will contact you to ensure that you are satisfied with work so far. We also hold the neighbours of our sites in high regard and let them know what we are planning.
6. Dust free? - we guarantee to reduce dust by using our air purifier, Zipwall dust barrier & carpet protection film.
7. Be in safe hands – we have guidance from our own fully qualified Construction Health and Safety Officer.
8. Supply a toilet – so you don’t have to worry about muddy feet in your bathroom.
9. Sample approval service - we won’t install something you haven't seen and approved first.
