Customer testimonials

04 Sep 2018

Five star service, five star craftsmanship. We thoroughly recommend Altitude Lofts. From day one, Billy and Chiara put my wife and I at ease, supplying clear guidance on their process and how their competitive quote was broken down. We knew exactly what was in and out of scope and how much we were paying and when. Their quote came in on budget but they were flexible in allowing us to add and subtract items from the build as it progressed. For instance we opted to have all of our roof retiled while the scaffolding was up and extended the plasterwork from the loft down all of the stair including the entrance hall and landings. I even wanted another cupboard space adding after some of the plasterwork was done and Billy accommodated it all. Nothing phases Billy; his sense of calm makes you feel really secure. He is also really reliable, things happened when he said and if anything did change, our expectations were managed. His attention to detail in his craft is fantastic. This has been commented on by other tradespeople who have come to do other work in our house. He humoured all of my daft questions and went above-and-beyond to accommodate our needs including thoughtfully working around toddler sleep times when possible. Billy always left the house and site clean and tidy. Chiara project managed the off-site side brilliantly. She’s been easy to get hold of and quick to respond. Chaira helped us with everything from amending technical drawings, submitting applications and coordinating with our neighbours to ensure everything ran smoothly. We were recommended Altitude by our neighbours and we are so glad we went with them. - Mr & Mrs Hopkins

Surrey

04 Sep 2018

Altitude loft just completed our loft extension and they did a fantastic job. The work is impeccable and Billy is a wonderful and professional guy. We agreed a program and they stucked to the program. Billy and Chiara are great planners. The boys were well mannered and our neighbors even loved them as they kept the environment very clean. We highly recommend them because they did a fantastic job for us... Thank you Altitude Loft.???? - Mr & Mrs Chijiutomi

Surrey

04 Sep 2018

Billy and the team are excellent at what they do! Second to none, the suggestions and guidance along the way was very helpful. Billy is so tidy which helps when you have a team in your house for 6 weeks! We are delighted with our L shape conversion the space is incredible. The attention to detail throughout was spot on. I wouldn't hesitate to recommend Altitude lofts and Billy to anyone! - Mrs Richardson

Surrey