Customer testimonials
We commissioned BrittonHall for our ground floor extension of our dining room into a garden room. From the initial detailed quote, through to the scheduling and completion of the project we found the whole BrittonHall team to be extremely professional, courteous and efficient. Each of the team are clearly skilled and experienced and take pride in their work. The initial quote was detailed and well presented, which allowed us to see exactly want was included in the project. In the scheduling and delivery of the project the team kept us informed of progress, what would be happening next, and each aspect of the project was delivered as promised. We had some initial unforeseen problems with the location of our drains, and Dan was extremely helpful in working on our behalf to find a solution. The project was completed as quoted other than any agreed changes along the way - which were always agreed up front. The final finish was excellent and really well executed. Overall we were very impressed with the whole team, and we would be happy to use BrittonHall for any future work and would recommend them to anyone considering a building project. - Simon
We employed BrittonHall for our major house renovation and we’re so glad we did! We’d never undertaken a project as large so we were very careful in selecting a contractor. Dan came to see us to talk through our requirements and provided a very detailed quote for the work. Our requirements included: a garage conversion, a first floor extension, re-modelling the ground floor including removal of internal walls, relocation of kitchen and downstairs WC, replacement of all windows, fascias and verges and installation of new bi-fold and patio doors, refurbishment of bathrooms, creation of a second ensuite shower room, full electrical rewire and a complete new heating system. From the beginning to the end Dan, Carl, Dave and Tom worked tirelessly. They turned up every day and worked for the whole day. They were courteous, cheerful, polite and cleaned up after themselves. It was better than we could have hoped! They kept us up to date on what was happening and discussed issues they encountered as they occurred. They parked carefully being considerate of neighbours and tried to be as considerate as possible with noise and dust. When we needed a few extras they were able to adapt and suggested specialist contractors for specific jobs – in particular new stair bannisters and a decorator. They didn’t expect us to use their suggested contractors but had helpful contacts. BrittonHall project managed the whole building project which made life much less stressful for us. Many people prefer to use specialist kitchen and bathroom companies for that part of the work, but we still chose BrittonHall to do it, including wall and floor tiling plus aqua panels and to fully install the kitchen. They made a splendid job of it, the whole house looks fantastic! We would not hesitate to recommend BrittonHall. They did a fabulous job for us. We are so glad we chose them and we now have a beautiful home! Many thanks indeed. - Richard
We would like to say a huge thank you to Dan and his team for completing a front extension on our house, which included replacing a flat roof with a pitched along the entire frontage. Dan was thorough in costings, suggestions and advice. We were nervous about undertaking the work, he was understanding and reassuring. Taking on board all concerns and wishes, nothing was too much trouble. Dan reassured us BrittonHall would manage every aspect of work, start to finish. This was a relief to know he would organise and oversee every element. With the architect, we were guided through planning applications and regulations in the utmost professional manner. Work was undertaken with diligent consideration by all, disruption and dust incurred was kept minimal. Work hit an initial problem with the foundations. Dan wasted no time finding the best way forward. Work required was carried out promptly, allowing the project to keep to the revised timescales. The team arrived on time and kept us informed each day of the progress. Tidiness of the builders cannot be emphasised enough. Great care was taken to reduce damage to the front garden during the work. Each day the driveway was swept and internal floors hoovered. Plastic sheeting sealed off the extension area from the rest of the room, we’re hugely impressed by the least amount of dust that infiltrated the room and house. Access to the room from the front was via the hallway. Throughout the work the carpet was kept immaculate-really impressive! Quality of workmanship was first class, professional, done with great empathy and care. The team were polite, courteous and a pleasure to have with us. Each aspect of work was completed with great care, attention to detail, anticipating timescale and cost. We’re delighted with the result which has enhanced our home. We feel lucky to have had Dan and his team. It’s been an absolute joy beginning to end. We would strongly recommend BrittonHal - Geoffrey
We had been thinking about extending our kitchen into the garage for some time, but were quite honestly clueless as to where to begin! We did not know any building companies and had no recommendations from anyone. We found BrittonHall on the FMB website, gave Dan a call and he came over to discuss our requirements. Dan very helpfully gave us a list of the information that we would need e.g. building control, structural survey etc, before he could even quote. When we had got this together, we contacted Dan again and he was able to give us a competitive quote. When work started, the whole team were polite, friendly and efficient, cleaning up at the end of every day. Carl, the site manager, guided us through the scheduled works each day and answered all our questions with great patience. And Dave, the joiner, always came up with an elegant solution to anything we threw at him! It was a pleasure to have them working for us and our new kitchen area looks fantastic. The care and workmanship that has gone into it is plain to see, and we also know that the things we cannot see have all been done to the same high standard. We are thrilled with our new kitchen, it is a much better use of the space, and is already transforming how we live. It seems a little strange now that the team are no longer here, but of course we do not miss the disruption…washing up in the bath soon loses its novelty! We would not hesitate to recommend BrittonHall to anyone requiring any type of building work, and would certainly be happy to call on their services again. - Paul
I asked Brittonhall to design and build a dining-room extension behind my garage in spring 2017. Dan examined the site and gave us a lot of advice and ideas regarding the design of the extension, how building regulations would influence what we could do, and the size we could extend to without needing planning permission. By guiding us through all these details and doing all the design himself, we didn't need to involve an architect or apply for planning permission, which saved us time as well as money. He also put us in touch with the building regulations inspector and took care of that side of things too. Dan was very specific about everything and explained anything we asked about very clearly, without ever running out of patience! His quotation was 4 pages long and itemised absolutely everything, which was extremely helpful to me since I had no previous experience of getting an extension and didn't really know what would be involved, or even what questions I should be asking. His focus on every detail was in contrast to the other two contractors we invited to quote for us, who seemed very vague in comparison. Before work started, Dan brought the works contract to our house and talked us through that as well, to make sure we understood it. Dan's whole team were absolutely charming people and bent over backwards to make sure every detail was done exactly as we wanted. They even transplanted a very large shrub to a different spot in the garden for us, which shows how much effort they made to ensure we were completely happy. Carl, the site manager, was present every day and made sure everything ran like clockwork. Like Dan, he was always ready to explain and discuss everything with us as the work went along. The work was as clean as possible, organised, and planned to cause as little disturbance as possible to us and to our neighbours. It was a six-week project which finished a little bit ahead of schedule. - Veronica