Customer testimonials

16 May 2022

Dean Bickerton Ltd. are exceptional. They look and are professional, having their own expert trades, finest tools and plant, and work as a happy family. All work was carried out to high standards by expert, friendly people who treated the work to our house as if it were their own, doing things right, even if it took a little longer. Dean leads from the front and delivers what he says and quotes, as did everyone on our job. They spent several months with us and were a pleasure to know and trust as really considerate advisers and friends, giving sound advice with expert reasoning and making our plans a happy reality. Nothing was overlooked, no quality compromised and the job-planning and project control were pro-active and faultless. They helped us find better solutions and facilitated our second thoughts, at times reading our minds. They and the outcome they achieved are the best in our experience and we highly recommend them. So glad we found them. They deserve their success. - PAUL AND CHRIS

Bagnall

10 May 2022

Dean and his team did a complete kitchen refurb including re plastering walls-and ceiling also new flooring. New electrics and a complete new kitchen fitted. We found them to be a very pleasant and efficient working team, they tidied up after themselves at the end of each day and they did a thoroughly good job, which we are very pleased with. - Alan

Meir Park

01 May 2022

Very satisfied with the quality of workmanship and the material recommendations and suitability. Not so satisfied with the rate of progress of the work which dragged on with many delays but I must allow for the exceptional times we live in post Brexit and hopefully COVID?! - Mr Ian Podmore

Staffordshire Moorlands

08 Feb 2021

We simply cannot recommend Dean Bickerton and his team highly enough. Our project involved extending what was the old scullery to our Victorian house, which is in a conservation area, and then installing a new kitchen. We chose Dean because of his honesty, his understanding of what I was trying to achieve, the extra ideas he gave me, and the fact that his team includes all the crafts needed to complete our project from start to finish. Also, his quotation was sufficiently detailed for us to see that he had really thought through what was entailed in the work and was very competitive. Our finished kitchen is simply stunning. Our experience of working with Dean is absolutely the best. I really don’t think anyone else could have made such a beautiful job. Definitely an 11 out of 10! - Rhian Hughes and Richard Godden

Wolstanton

01 Oct 2020

We first met dean 3 years ago when he and his team did an excellent job converting our garage to extend our kitchen. This year we wanted to finally get around to removing our unruly front garden and make room for two cars on the drive. We didn't need to enquire anywhere else. We knew we would have D Bickerton LTD for this work. Dean runs a professional but approachable business with a team of crafted conscientious workers who are reliable, tidy and polite and work long hours to perfect any request we had. Special thanks not only to Dean for ensuring the work ran like clockwork but also to Ged, Brandon and Harry for their patience and hard work to get the job perfected. We can not recommend D Bickerton LTD builders enough. - BK

Werrington, Stoke on Trent

10 Aug 2020

D Bickerton LTD have recently completed a kitchen extension and garage conversion for us and we could not be happier with the end result! We asked a few builders to quote for our work and it was already here that Dean’s professionalism, knowledge, expertise and attention to detail were apparent. Dean listened to understand our requirements, asked questions and presented the options and gave us suggestions to help us make the right decision. This resulted in us receiving a quote with all the work clearly listed and detailed and we decided to go ahead. Dean and his team delivered a complete solution which really made this a stress free project for us. Dean and his team always turned up when they said and the communication from Dean was second to none. As the project progressed Dean gave us updates and provided clear information and details when further decisions needed to be made. It was clear that customer satisfaction was paramount to Dean and his team and nothing was ever too much trouble. The quality of work is really second to none and the attention to detail in every aspect of the work completed has impressed us and exceeded our expectations. We have not had a single issue with any aspect of the project and the finished result is simply amazing! Dean and his team have done a completely wonderful job! Dean is truly professional, extremely knowledgeable, hard working, 100% expert, highly skilled, shows great attention to detail and has customer satisfaction a priority. We are so pleased that we chose D Bickerton LTD to complete our work and would recommend them without any hesitation and will certainly be using them again for future work. Thank you so much to Dean and his fantastic team! - KT

Stoke on Trent

21 Jul 2020

We required a three room extension on the rear of our semi detached house, so that in our older age, we could live downstairs and treat the house as a bungalow. By word of mouth, we were given D Bickerton Ltd as the best company to fulfil our requirements. They are an experienced and highly skilled team. Everyone of “the lads” was polite, friendly and eager to offer innovative suggestions to make something more practical and user friendly. Despite working in frost, fog, rain and sun, they retained their sense of humour, played music and drank gallons of tea!! It was so refreshing to see people who were really enjoying their work. So now we have a new, modern kitchen, an orangery, a spare bedroom, a shower room with toilet and the whole area, front and back, was tidied and landscaped. We feel that despite Covid 19, Brexit, the on site challenges, and the dreaded VAT, Dean gave us a very fair and realistic price for the exceptional work that was done at our home. Dean also project managed the build throughout. We feel blessed to have had Dean and his team construct our "home for the future", which we are enjoying right now!! - DM

Stoke on Trent

08 Jun 2020

Dean and his team were efficient, diligent, punctual and above all delivered on time, to high quality and to budget. I would not hesitate to recommend him. - PC

Tern Hill

18 Mar 2020

Dean and his team did an excellent job of the bathroom to an extremely high standard. His attention to detail was excellent. A very professional building company that we hope to use again in the future. We have no hesitation in recommending D Bickerton Ltd, they were outstanding going far beyond and exceeding our expectation. When additional work was found Deans advise was invaluable, his team were true professionals. To summarise, if you want a top job and to a high standard then we would recommend D Bickerton Builders. 5* Rating - WS

Bagnall

08 Jan 2020

Having sought a number of quotes from various builders, we choose Dean and his team from D.Bickerton Ltd. We had various discussions and agreed the scope of works and a start date. From the start of the project, it was obvious that Dean and his team worked in a very professional manner and given the size of the initial excavation and foundation construction for the extension, work progressed at a suitably pace. I am fairly experienced in construction projects myself through work but you only realise when you are ‘living’ through one yourself, there are so many different tasks which need to be completed in order to enable you to move onto the next task. During all works Dean and I had regular update meetings to discuss any issues and agree changes or finer details of each area. Once the extension was built, work commenced on the internal re configuration. All works, new build and reorganisation work have been carried out to the highest standard and we are truly pleased with the end results. Nothing was too much trouble and every silly question from me was answered honestly. Once the last snagging had been resolved, we settled the final stage invoice and the extra/overs that we had discussed and agreed clearly as the build went along. Dean and his team have done a very professional job and you can see the attention to detail. When disturbing some existing parts of the house and roof, the team would go the ‘extra mile’ to ensure the original parts are maintained or modified to suit up to date building requirements, ensuring no nasty surprises as a consequence of disturbing the existing structure. I know Dean and his team are always busy, he was recommended to me and I would have no hesitation in recommending him to anybody. - AS

Werrington, Stoke on Trent

01 May 2019

We first contacted Dean when we were looking to convert 2 cottages into 1 property. We provided him with detailed plans, electrical, lighting and plumbing schedule, and the initial quote was well detailed and accurate. The start date was as promised, and the project ran to time. Due to the age and complexity of the old building there were a lot of unknown until the work started, Dean and his team did a great job of explaining changes as they happened and any extra work was costed and explained before being undertaken, so the whole process was transparent with no “surprises” at the finish. Communication was excellent throughout and minor snagging was completed very efficiently. It should be noted that snagging was very insignificant, as the quality, attention to detail and overall workmanship was of a very high standard. The D Bickerton LTD team are a pleasure to work with and we would highly recommend them. - RS

Uttoxeter

23 Apr 2019

Dean and his team undertook renovation works. This involved knocking down and bricking up walls, replacement of ceiling, electrical work, roofing, bricklaying and plumbing. I live in an old property which required sympathetic treatment. I had around 5 quotes for the work and Dean’s sat fairly in the middle. However, it was on Dean’s visit out to quote that I was immediately impressed with his professional approach and knowledge. He was asking questions that none of the others had asked and despite having thought the job through and having made a comprehensive list of everything that needed doing, his expert eye brought other considerations in. This made the quote all the more accurate, and in the end the only extras I paid for were amendments I made along the way. Dean was recommended via a friend of a friend; I did not know him before he worked for me but I can absolutely 100% recommend him too and do so without a moment’s hesitation. He has gone above and beyond the level that I was expecting. Every single one of his team completed their part in an expert and high quality way. They showed really impressive craftsmanship, taking care over seemingly small details when needed, to ensure that the finished job is so beautifully carried out and something to be very proud of. They blew me away with their eye to detail and they have preserved historical features that were already there and emulated them in the new building works completed. There was somebody on site every day and they never stopped.They all spoke to each other, to me and neighbours with courtesy and respect and I felt totally comfortable having them in my home and leaving them. The blend of excellence in building skill across all trades, sympathetic restoration, craftsmanship and congenial manner means that I would never use another builder again. I would always wait for Dean in future and I feel lucky to have found him to make my home look so beautiful. - HG

Weston

23 Jan 2019

I have recently had building work done by D Bickerton and his team. We had a supporting wall removed down stairs to make one large living room and dinning room. From the start Dean was very professional, he explained things to us and was able to give us flush walls and ceilings (instead of having pillars and beam on the ceiling) which other builders said could not be done, but Dean explained it was possible and it has all been passed by regulations. I am very pleased with the work that has been completed, it had been done to the highest standard. His team are professional, they kept the house tidy at all times as much as possible and cleaned after themselves. They also were able to complete other work at the time when we had unexpected problems. I would definitely recommend him and will be using Dean Bickerton for other jobs in the future. Rated 5 out of 5. - JC

Werrington

18 Jan 2019

Dean and his team worked with us to deliver a project which included the installation of disabled toilets, a secure accessible garden area and further adaptions to the layout of our building to enhance the facilities we offer to the people we support. The project has been delivered to a very high standard and everyone has commented on the quality of workmanship which all members of his team take great pride in. Dean provided us with a detailed quote, timescales and invaluable advice and support throughout the project. Working with the team was a positive experience and I have no hesitation in recommending their work. - Debbie

Fenton