Customer testimonials

12 Feb 2019

Very professional team with great attention to detail. The quality of work was excellent as was the communication. I will be using Flawless again for sure! - BB


31 Jan 2019

I cannot speak highly enough of the service I have received from Flawless Kitchens and Bathrooms. I was looking for our bathroom to be changed to a Wet room, we have health issues and it was vital for us. Their service and work is brilliant and I am not easy to please. First impression very good. From initial answer to my enquiry, prompt visit to measure up for job and advice given. Realistic date for doing job and this was not months away, Clean smart signed up van and surveyor. Quote received within two days and quote was very clear, needed to clarify one point and that was just a phone call immediately dealt with. Day of starting job two vans arrived at time given and a team of clean friendly workers filed in. Immediately they covered carpets, walkways etc. sealing off areas where possible as job would be very dusty. We left our home to them for 3 days. When a query occurred they immediately contacted our son to confirm the action they were taking. I returned end of day 4 to find job almost complete and cleaning up in progress. When they finished you really could not tell there had been a team of workers carrying out major work apart from some dust that was unavoidable. Front lawn showed no signs that bathroom must have been emptied onto it. All I can say is Fantastic Job done and Superb Customer Service. Thank you. - PW


31 Jan 2019

Excellent punctuality, cleanliness, contract length and overall very happy. I would be happy to have other work carried out. - DG


24 Oct 2018

Flawless are a very good company to deal with, high quality of work, reliable and very professional. Harry and the team delivered exactly what they said they would, on time. It is great having Amy in the office as it means you can always get hold of someone - Jacqui. V


01 Oct 2018

We arranged to have our Bathroom refurbished with Flawless Kitchens & Bathrooms in August, On the first day Connor introduced himself to us and got straight into taking out the old Bathroom, which he took away with him at the end of the day, in a few days he had started on tilling the walls, Connor is a very polite young man, and easy to communicate with, a few days later he was installing the Shower unit, Sink, etc, Connor always made sure that we were satisfied with his work he was undertaking, and always asked for our input on the hight of the Sink we required as well as the shower rail, At the end of each day Connor always ensured he cleaned up after himself, Whilst Conner was finishing off our Bathroom which we were Very Pleased with, We asked if he could do our Kitchen to, This was arranged for early September, Again Conner turned up on time and started taking our worktops etc, and fitting the New tops, then he tiled the walls and fitted our New cupboard doors, We can't express how much we appreciated Connor's hard work from the time he started the Bathroom to finishing our Kitchen. The communication with Amy in the office was pleasant and Amy was very helpful arranging everything for us which we are most grateful for, If anyone is looking to refurbish a Bathroom or Kitchen, then you need to choose, Flawless Kitchens & Bathrooms, very competitive price's and a pleasure doing business with them for a Job Well Done. Thank you. We will be recommending them to anyone who is looking for a New Kitchen or Bathroom in the future. - Gary W


01 Oct 2018

Harry and his team make an excellent job of whatever they do. They are a delight to have around. Their work is great and they are flexible and helpful. They have been back to me several times to do my main bathroom, ensuite and also to relay my driveway and create a path to my garage and every job they have done has been perfect. They are quick, tidy and they finish the job before they leave (unlike experiences I have had in the past). I can only recommend them and I will be continuing to use their services. - Nicky W


01 Oct 2018

I used Flawless in Spring 2017 to design and install a bathroom and have no hesitation in recommending them. My project involved a range of skills (plumbing, plastering, tiling, simple wiring, joinery) and I found them able to handle all these with a close knit team (unlike bathroom shops that just use lots of unknown subcontractors). The quality of their finishing was very good and after one and a half years I have no problems at all. - Simon F

St Ives, Cambridgeshire

17 Sep 2018

Fitted new toilet and Camaro flooring to bathroom. We have used Flawless in the past, we trust them implicitly. They always give good advice and deliver a first class fitting service. - L. H

Over, Cambridgeshire

31 Aug 2018

I had an old fashioned run down kitchen and I knew it would require a major overhaul and that it wouldn’t be a quick job. I bought a new and for me, expensive, replacement and what people say is that you need a good installer. I feel fortunate to have found and taken on Flawless Kitchens and Bathrooms. The three weeks nearly that it took to complete were compensated by a well organised team. My confidence grew as I found them trustworthy and careful with my home and new purchase. They are a group of skilled and hard working professionals, who focus on detail. They kept me informed of any unexpected issues like the floor needed levelling. Also I am confident that their pricing is based on realistic cost of material and labour and not inflated to suit their own reward. Of course their are always niggles and perhaps “flawless” is over ambitious, but I am only saying this because no one is perfect; I ended –up with a lovely job and feel that I have not wasted my money and have no regrets. - P.

Teversham, Cambridge