Customer testimonials

17 Jun 2022

Right from the quoting process Jonathan was polite, timely and very knowledgeable. Answering all our questions and making sure we were happy. Jonathan was also transparent at all times willingly offering different solutions which ranged in prices to try to accommodate and make sure we made the best choices for us. When the build started we were amazed at just how clean the site was left everyday, and the progress and speed at which the build happened. Jonathan and Josh form a solid team, with a true reflection of their character also shining through with each member of their expanded core team. Each and every person was polite and so hardworking, which sums up Hartwell projects really well in our eyes. Attention to detail was always on point, the build itself looks absolutely phenomenal and they’ve delivered absolutely everything we could’ve asked for and so much more! We wouldn’t hesitate to recommend for any project, if we ever need any future work, Jonathon will be first contact! - Josh Dawson

West Moors / Dorset

08 Feb 2022

Simon We had Hartwell projects carry our our home renovation, this was a front and rear extension and full internal rework, I can honestly say that they were faultless, from the detail that they went into on the quote, to the site set up, then during the job they left the site totally spotless and went above and beyond to ensure that we were happy every step of the way. Above all they delivered the project on time and on budget with no hidden surprises, overall we would highly recommend them - Well done guys Work description: Front & rear extension with internal renovation Project location: West Parley, Dorset Date of work completed: 27 August 2021 - Bruce Woodfield

West Parley, Dorset

30 Apr 2021

We move to Poole from Reading. We did not know any builders. Having spoken to a few we decided on Hartwell as they showed more interest then others. We could not of more please both Jon and Josh were very professional and knowledgeable. They accepted change in there stride also offered good advice to accommodate our needs. They completed the build on time. The site was all way clean and tidy. Thank you for turning our house into a home.😀 - Barbara wardman

Poole

30 Apr 2021

This was our first building work and after getting a few quotes and meeting some local builders we went with Jon from Hartwell Projects and we really couldn't be happier. Considering the work started about a month before Lockdown for COVID-19 we were very lucky that Jon and Josh could continue the work safely by not knocking through until absolutely necessary and also by going above and beyond to keep the existing roof on our utility room so that we didn't lose use of the washing machine and tumble drier. They were very patient with our two little boys and always great to deal with. The site was always kept tidy and the disruption to both ourselves and our neighbours was kept to a minimum. Communication was always excellent and Jon was very understanding with some of my rather stupid questions that I asked due to being new to this! The extension was completed on budget and in very good time (considering what was/is currently going on in the world) and I wouldn't hesitate to recommend! - Dave Marshall

Three legged Cross

24 Apr 2021

We delayed progressing our idea for an extension due to fear of the process and risk of choosing the wrong builder. After an initial meeting with Jonathan to discuss our plans and expectations we received a detailed quote with a clear outline of responsibilities and a timeline for each key stage of the work. We also received details of qualifications and trade memberships along with details of previous work. We made our decision – Hartwell Projects it was. Before the work commenced we discussed and agreed rules around site access and safety, especially with Covid in mind and our need to isolate. Progress was quick. The site was always safe, clean and tidy. Jonathan and Josh were always considerate of the neighbours and kept the road and pathways clean and clear. Jonathan did all the liaison with the building inspectors so we were able to watch the build safely. Our initial nervousness was soon a distant memory as the build was completed on time and to the agreed budget. We are delighte - Ken Hunter

Poole

10 Feb 2020

Hartwell Projects have recently completed the construction of a single storey dining room extension to an excellent standard. From quotation to completion Hartwell Projects went the extra mile to provide a professional, efficient and helpful service throughout the project. Jon was always more than happy to give advice and suggestions on how to improve aspects of the building and ensure every facet of the works was completed in the best possible way. For the duration of the project I wasn't resident at the property, but I was fully able to trust Jon to efficiently run the site, liaise with building control and stay within schedule. I would fully recommend Hartwell Projects to anybody looking for a truly superior builder! - G.M

Wimbourne

30 Aug 2019

I was first introduced to John some 12 yrs ago when having purchased our current house a number of smallish building and landscaping jobs needed undertaking. John undertook them all with great professionalism and attention to detail accompanied by a pleasant & helpful manner. Several years later and with a major building project in mind I turned to John for his help and guidance right from the initial idea’s and design phase. Having got plans approved I was delighted that John's quote for the works was in line with our budget. Once again, but with a larger group of tradesmen this time, Johns absolute commitment to the job in every respect was first class. He stuck rigidly to the time frames we were given, the quality of the workmanship is beyond reproach and where variations to the original specifications or design did come about, negotiations were entered into in a fair and honest manner to ensure the best outcomes were maintained and as close to the original budget as possible. The site was kept orderly throughout, safety was a constant in his thinking and whilst living in a building site is not easy he caused us as little inconvenience as possible. The project has now been completed for some time and the quality of the workmanship continues to shine through. I have never had to call him back for snagging issues, I never expected to. Beyond John's abilities as a first class and highly knowledgable builder what made the project so much more pleasurable was his ability to handle the project management side with apparent ease and with a wonderful temperament towards both his tradesmen and ourselves as clients. I would recommend him to anyone with a sizeable project in mind and would without hesitation employ him again - SH

Sandybanks, Poole

29 Aug 2019

I highly recommend Hartwell projects as I get them to do all my building works and would not use anyone else. They do a Brilliant job always turn up wind rain or shine and get the job done - DP

Bournemouth

29 Aug 2019

Just had our side extension completed can't thank these guys enough .Reliable,clean , polite workers can't recommend them enough.Jon,Andrew and Josh thank you so much, I love my extended dining room . Best wishes for your future ventures. - JG-J

Bournemouth

29 Aug 2019

I would recommend Jonathan Hartwell for any of the above work. The contract for the work was discussed in a friendly but businesses-like manner. The price was agreed and every step of the work was completed on time. We paid a third to begin with, a third in the middle of the work and the final payment when we were satisfied. The work was completed on time and with the utmost consideration as we lived within the building project. Jon advised us on the right types of materials and employed superb workman. The work is superb and the bungalow looked fantastic on completion. If I needed work in the future I would only use this company and would recommend them without any hesitation. - JS

Bournemouth

28 Aug 2019

Highly recommend Hartwell Projects, they've provided excellent workmanship, stuck to their original quotes, neat & tidy and all works met with building control. They are also very polite & offered professional advice, brilliant job guys thank you so much (and as a bonus the family dog loved them!) - K&D R

Poole

28 Aug 2019

We can not recommend Hartwell Projects highly enough. From first communication to when their vans rolled out the drive for the last time I could not have asked for more. The level of detail that went even in to the bits that eventually would be covered was second to none and Jon’s design suggestions have made our extension even better than we could have imagined. The team worked really hard to get us weathertight before the heatwave ended, working all sorts of hours to make sure it got done. Even our neighbours commented how courteous they all were when working. Professional team all round - Jon, Andrew, Josh and Phil - Superstars! - CR

Bournemouth