Customer testimonials

17 May 2017

Mass Group Services were recommended to us by a friend. For all the jobs they did for us, they came to look at the issues and provided a detailed quotation and an approach to solve the issues. For example, we had a flat roof, that the initial builders had done a terrible job and it had started to leak in several places. Mass Group were able identify the problems and fix the leaks. From start to finish my building experience was enjoyable and stress free, with Mass Group. Other issues was with a window that had been installed incorrectly. We were guided the whole way through the design process whilst still having full involvement and input on what was most important to us. They recommended installing lead, to prevent water from seeping through. I could not speak more highly of Mass Group as a Builder. They are friendly, courteous, and extremely helpful. They are very professional and did everything to a high standard. He is honest and will tell you the best options. Kept us up to date and responds promptly to phone calls and emails. Always on time and brought in some good contractors where needed. Mass Group and their team have done excellent jobs. Finished within the timescale and price quoted. Very happy with work and have penciled them into doing more work in the near future. We would definitely recommend him again. - Dr R


19 Apr 2017

I have just recently moved into a new rental home. Prior to moving in my landlord instructed Mass Group Services to come over to rectify a few things around the house and redecorate the upstairs. They also came back to sort a few more things that had come up after I'd moved in. Having rented a few properties now and having come across a fair few tradesmen that different landlords use. I have not been particularly impressed with their attitude towards me as a tenant or some of their workmanship! I grew up in a household where my father worked in a similar business and so I understand a fair bit about general building and decorating and I can tell when work is shoddy. Mass Group Services are fab, very professional, worked well around my children being at home, they were friendly and easy to work with when arranging appointments and showed very good workmanship. His team did an amazing job of redecorating the upstairs rooms too. What a pleasure to have him around! - Tina S


29 Jan 2017

Mass Group Services did an excellent job for us repairing a kitchen ceiling damaged by a burst water pipe. They were prompt, polite and extremely professional in all dealings with us. Would definitely use them again. - Stephen