Customer testimonials

24 Feb 2019

Great job done by Michael and the Root Guys. Work to a very high standard, they are definitely perfectionists. Easy to deal with, friendly, helpful and good value. There were various elements of extra work due to the age of the property but these were agreed quickly and easily, often with helpful suggestions on how to maximise the benefits. Would definitely use again! - Phil

Cheltenham

24 Feb 2019

Our client allowed us to publish the following email... "Good Evening Gents Pauline and I both feel it is necessary to drop the three of you a little note to say that we are very pleased with our very new and impressive showroom and in no way would this have been possible without our being introduced to Root and in turn your ability to step up. In particular we believe a big thank you to Joe for his conscientious approach to our project is warranted. Equally, we are both looking forward to the relationship growing between us in many ways in the future. Kind regards, Jeff Queen Schmidt Cheltenham Showroom: 01242 903 903 Mobile: 07710 639 361 www.homedesign.schmidt" - Jeff

cheltenham

24 Feb 2019

Great firm, no complaints - Roger

Gloucester

24 Feb 2019

The tiler who came was very professional and had an incredible eye for detail. The job took a little longer than expected but this was due to all of the bathroom hardware already being in place (the house was a new build), making cutting the tiles slightly more challenging. But I was very impressed with his effort to make each tile fit as well as possible and didn't cut corners by using grouting to fill in gaps from irregular tile placement. - Marek

Swindon

15 Nov 2018

After a long and lengthy tender process involving several local Gloucestershire construction companies, we just failed find an outfit which we were 100% sold on.  The three contractors who did respond were in the same ball park with regards to cost and timings however this project was a big huge step up for us in terms of complexity and risk….so having that warm that feeling you’ve made the right choice, and could work well together, was equally important We were running out of time to find another contractor, so quite randomly, on a Friday night whilst quaffing wine, I posted the tender documents on several online portals. Within 20 minutes Mike form Root called me, keen as mustard to get a better understanding of the project and introduce himself. Straight away I felt as If they were professional, knowledgeable and eager to find out more. Initially our architect was dead against working with Root, mainly because he hadn’t heard of them before but I persuaded him to at least come and meet them and get a feel for how they operate. And from that first meeting…the project ran as smooth as the proverbial baby’s bum. The architect was on-board as he could he see they very professional guys. They understood our concerns and fears and walked us through exactly how they will operate, what teams will be onsite, gave us confidence that they would hit each milestone on the projects, documented element of the project etc etc  The project was returning a huge 6 bed room townhouse to its former glory. The property hadn’t really been touched in best part of 30 years so the whole place had to be stripped back and we basically started again. We knocked down walls and ceilings, put up stud walls to make way for more rooms, fitted new plumbing system, new electrics, new floors, kitchen, bathrooms, new loft conversion…as well as hard wiring new fire alarm system, emergency lighting and all additional requirements to ensure property - R McDonald

Gloucester

14 Nov 2018

It's actually taken a few months to write this review as I couldn't quite find the words to say how wonderful this company is. Root built a 3m x 8m kitchen extension with bifold doors on the back of our house earlier this year and it's utterly stunning. They employ friendly, hardworking people who were fantastic with our little boy. The work was completed quickly and they were able to start exactly when we wanted them to. They knew our budget and helped us to plan a room we would love but without pushing ourselves too far financially. They worked very long days, starting before I even woke up and frequently working until they ran out of light. These guys worked through snow and rain to build us an absolutely amazing space. They totally transformed our house. Unfortunately we had a not pleasant8 experience with some plumbers during the works but Sam and Michael were able to help us rectify this. I found myself quite sad on their last day, the house is stunning but they were all so lovely it was fun having them around. We have a few snagging bits (totally expected) and I'm really looking forward to seeing them again. For some reason they only employ people called Steve or Laurence which makes remembering everyone's names a lot easier. I highly recommend them, book them and you won't regret it but stock up on good tea/coffee and biscuits as these guys work bloody hard and deserve it. - Myki and Josh

Bristol