Customer testimonials

13 Jul 2016

We recently used Trust Building Services to reconfigure and remodel our house, including the addition of a loft conversion. Jonny and the team delivered the project on time and on budget which was greatly appreciated. The "no hidden costs" approach gave us peace of mind and Jonny's project management kept us informed every step of the way. Jonathan Nicolet (Managing Director) has strong technical knowledge, and great contacts in the industry from which he could recommend suppliers that we were equally happy with. We wouldn't hesitate to recommend Trust Building Services and would be happy to provide references to prospective clients. - Damien & Paola


11 May 2016

To Whom It May Concern: RECOMMENDATION FOR TRUST BUILDING SERVICES Trust Building Services remodelled and refurbished our flat in Brook Green, W6, adding a bedroom and stripping out, extending and redoing our kitchen. They also redecorated throughout. I have to admit I was dreading the upheaval and stress of the whole project, but working with Trust, in particular Jonathan, made it easy. The work was finished absolutely to time (despite everyone telling me that would never happen) and to a very high standard. The very small amount of snagging was completed quickly with no fuss. Jonathan is personable, patient and easy to deal with - very different from builders I've worked with in the past. Nothing was too much trouble, and options were set out clearly for us to make the big decisions. When certain elements were unavoidably delayed, Jonathan was able to rejig the schedule so no time was lost nor money wasted. He also remained calm in the face of my panic over late party wall agreements and other factors, which was a real help! The team, from Kris downwards, is professional, polite and friendly, not least to my young children who I frequently had to bring on site. They are hardworking and very speedy, something that was commented on by both our architect and interior designer. The level of finish is excellent, and creative solutions were repeatedly found to problems that seemed insurmountable to me. My wife and I are extremely happy with the result, and have no hesitation in recommending their services to others. - O'S.

Brook Green, W6

11 May 2016

Dear Jonathan Thank you so much for the hard work you and your team put into our property. Your team were pleasant to deal with, meticulous on the detail and did a fantastic job. We have been really delighted with the work done and will not hesitate to use you again. We have already recommended you to our friends. - C. P.

Acton W5

11 May 2016

1. Every time we have used your team for renovations, we have been delighted with the results. The work is always carried out meticulously and not only to specification but more often than not, members of your team have been willing to go the extra mile and suggest additional improvements that we wouldn't have thought of ourselves to ensure an even better result. The guys were always diligent, professional and friendly and Chris instils great confidence as the Foreman and his experience is evident in the sound advice he has given us on several aspects of the works we have had carried out by TBS. Yes, I would certainly recommend TBS. They have carried out several projects for us now and every time the work carried out has exceeded our expectations. I would always use TBS because what sets them apart as far as I am concerned is the intelligent approach of the team members, who seem genuinely engaged with every aspect of the job. The team members are considerate and approachable and take care to explain developments or issues that may arise (which for me as a female who knows little about building/construction, is very important). If I had to describe TBS in one sentence is would be: "a jolly nice bunch of lads with a dab hand for the old bricks and mortar" or perhaps "a diligent and professional team who are committed to each and every aspect of their work". - L P

Raynes Park, SW20

11 May 2016

Dear Jonathan, I would like to congratulate you and your team for the wonderful job you did for us in Oakley Street. It was never going to be an easy task but you overcame each hurdle as it presented itself. Often builders let themselves down by the quality of their finish. I am delighted to say that yours was of the highest standard, and we are not easily impressed!! It was also very assuring to know that your team always treated the site with respect and were conscious that it was someone else's home. I would not hesitate to recommend you to anybody who is undertaking a major building works. - B & D M.

Chelsea SW3

11 May 2016

After we secured our London flagship store at 13/14 Sloane Square, we appointed Trust Building Services to complete a major project on the 4,000 sq ft premises within a tight time frame. As rag & bone is based in New York, a great deal of trust and confidence was placed in Trust Building Services. Throughout the job, Jonathan kept us informed of the construction process and promptly came up with resolutions to any issues which arose, always offering the most cost-effective solution. Jonathan and his team went above and beyond to ensure the project was completed to the highest possible standards and on time. We are so delighted with the services provided that we’ve contracted Trust Building Services for the store’s on-going maintenance requirements. I wouldn’t hesitate in recommending Trust Building Services to anyone. - D. N.

Chelsea SW1

11 May 2016

Our initial contact with Trust Building occurred when we asked a number of recommended contractors to quote for the remodeling and development of the Ground floor and reception at the Synergy offices in Richmond. This involved damp proofing, steel and concrete works, internal glazing installations, carpentry, electrics and decoration to a high standard of finish. The office needed to remain fully operational and avoid disruptions. Trust Building Services were the most competitive and had the shortest contract period. The solutions were the most creative, including how we could continue to function in the office with minimal interference. The onsite project manager was extremely efficient and kept us fully appraised at all times. Not only did he keep everyone in the office (and our neighbours) happy, he ran a safe and efficient site. Trust Building Services took any necessary changes to the plans in their stride and managed to finish the contract a week ahead of schedule. Since this time, was have had Trust come back to reconfigure the installation (not their original work) of the shower and kitchen area, which is now much improved as a result. Trust Building Services are a hard working, clean, honest and skilful outfit with a good sense of humour and healthy approach to their work. The standards to which they produce the finished results are excellent. We now use Trust Building Services for all our Building and Maintenance works and I am very happy to recommend them and to be contacted to confirm this. - Gareth

Richmond, TW10

11 May 2016

I had only heard of nightmare stories from friends regarding builders and re-decorating homes. Jonathan and his team from Trust Building Services were to prove them wrong! The building is Grade II. Listed and the Trust Building Team took exceptional care to carry out all alterations according to the rules of Westminister Council. Their high standard of workmanship complimented and enhanced all the interior features. From the very initial contact with Jonathan and Chris I felt I was given the different options of quality and price quotations that I could choose from. When problems arose they where there to discuss and solve. His hardworking team were very respectful, clean and tidy. I would go back to Trust Building Services any time in the future. - N. E.

Paddington W2