Following today's announcement by the Government on the creation of a New Homes Ombudsman, Brian Berry, Chief Executive of the Federation of Master Builders (FMB) said:
“This announcement is a step in the right direction for consumers and house builders alike. As the FMB had demanded, it is correct that the New Homes Ombudsman will be backed up by law. We are pleased that the Government has recognised that the new system must not be burdensome to small and medium-sized (SME) house builders. If we are to meet the Government’s target of building one million homes over the next five years, SME builders must be encouraged to play their part. The details of this sensible step are still to be worked out, and the SME building industry must be central in the process as the funding, standards, and delivery model are decided upon. Any new consumer code must also ensure that all new homes are covered by the highest-rated insurance companies."
Berry concluded: “While welcome, the drive towards ensuring quality for the consumer cannot be fully achieved without an industry-wide adoption of a licensing scheme. So long as any company is legally allowed to undertake construction work in the UK without having to demonstrate a minimum level of competence, homeowners will remain at risk from rogue builders and poor service, leading to the sorts of complaints that the New Homes Ombudsman has been established to address."
Notes to editors
The Federation of Master Builders (FMB) is the largest trade association in the UK construction industry representing thousands of firms in England, Scotland, Wales and Northern Ireland. Established in 1941 to protect the interests of small and medium-sized (SME) construction firms, the FMB is independent and non-profit making, lobbying for members’ interests at both the national and local level.
The FMB is a source of knowledge, professional advice and support for its members, providing a range of modern and relevant business building services to help them succeed. The FMB is committed to raising quality in the construction industry and offers a free Find a Builder service to consumers.