Penco Builders Ltd

Greg (Penco Builders) and his team undertook refurbishment of our new home. This included the removal of a wall, fitting a kitchen, installing bi-fold doors, moving and replacing the front door and replacement of a very dangerous staircase. We were delighted with the end result. Other work, that we required, which was outside the original contract was carried out (after acceptance of a supplementary quote) concurrently with the main work. We were impressed with Greg''s knowledge, expertise, attention to detail and positive attitude. The timetable of works, we were given at the beginning of the process, was reassuring. Work was completed to plan. Problems they encountered, which required remedial work, were dealt with, as a matter of course. No questions asked. Payment was made using ''BACS'' and in agreed instalments. His team were friendly and polite. We were grateful that Greg returned, even after the work was finished, to adjust a door we found was sticking.

• Eric
• Ashurst
• Oct 2020

The best building company we have ever had the pleasure to work with! They were incredibly professional dynamic with superb craftsmanship very efficient and very well lead. All of Penco s team were polite humorous supportive and A pleasure to have in our house. Penco catered for our every requirement and we are full of admiration for their work ship and we would 100% recommend them unreservedly. (Ex Army Lt Col)

• Kathie SO21
• SO21
• Aug 2020

I would thoroughly recommend Penco Builders. They were fantastic from start to finish. Greg is very professional, experienced and skilled. He took the time to understand what we were trying to achieve while making sensible suggestions about how we could improve our ideas and save costs. He was extremely responsive and dealt patiently with all of our questions both before and during the project. He was clear and honest about costs, timing and issues. That was really helpful to us, as we had not completed a major building project before. He was also knowledgeable about planning and building regs issues and guided us through the process smoothly. Greg and his team were really hard workers. They arrived at 07:30 without fail every day and worked very hard all day before leaving each evening, having first tidied up after themselves. There was not a single instance of the team ever being late or not showing up. They were completely reliable and dependable. Greg and his team were a pleasure to have around the site while the work was being carried out. They were unfailingly polite, courteous and friendly. Our kids loved having them on site. They were also very considerate - they even timed their breaks to fit in with our toddler's naps so that they would minimise the noise then. We lived in the house throughout and the Penco team tried hard to keep the disruption to our lives to a minimum (eg Greg kindly constructed a temporary kitchen for us). The project was scheduled to take 4 months. They started on time and actually finished a week earlier than planned. Greg kept me up to date as the project progressed so that we knew what was happening at all times. Greg scheduled a weekly meeting on-site to discuss progress and next steps. Greg was clear in advance about the costs and he provided an unbelievably detailed quote. He was happy to revise the estimate a few times while we made changes to the plan before the work commenced.

• Joe
• Winchester SO23
• Jan 2020

We are so happy with the work carried out by Penco Builders. The service they provided was exceptional. They were friendly, reliable, trustworthy and knowledgeable and were able to assist us with some other repairs to our home. We will definitely be using them for future projects and will be recommending their services to others.

• Lisa
• Whiteley
• Oct 2019

We have been delighted by the work done by Penco Builders Ltd to extend and improve our home. We admired the work they had done for a neighbour and followed their recommendation. The Project started with the concept and planning stage. Greg has a good eye for design and practicality. He listened to our ideas and suggested improvements to maximise the benefits to us. His design took account of our council's restrictions and was quickly approved by the council's officers. We agreed on a work programme, which was designed around us. The team arrived punctually and left the site in good order each day. Work which impacted directly on us was scheduled for days when we could be absent. Each phase of the project was delivered to time despite a lot of different weather conditions The quality of work was very high; weak lintels were identified and replaced, allowing modern windows, sympathetic to the house to be installed. The interior finishing (woodworking, flooring, painting) has been meticulous. Greg both worked with, and supervised his team closely. Greg invited our views at all times, offered us options on designs and constantly checked that we were satisfied. When the possibility of variation came up, Greg again was open to our thoughts, was open about estimates, and honoured his quotations. We look forward to working with Penco on other projects in our home soon.

• Andrew and Judith
• Winchester
• Jul 2019

I have heaps of praise for this fabulous company! The work these chaps have done on our cottage is second to none. A very professional team! The work carried out by these guys is excellent and to detail. Greg offers great advice on what you would need and preplans the jobs required to a timetable. A truly amazing team.

• Michelle
• Lyndhurst
• Jan 2019

We hired Penco Builders to construct a two storey side extension for us. The work created an extra bedroom with ensuite and a number of internal alterations were also conducted and we are very happy with the result. We chose Penco for three reasons. Firstly they were recommended to us by a friend who had recently worked with them and we could see their build had been completed to a high standard. Secondly, when we first met with Greg he understood our requirements and we got the feeling we could work well together. Finally where other builders would only give ballpark quotes at an early stage, Greg produced a very accurate quote which enabled us to budget and was very helpful. Once work had started on the build progress was rapid and Greg’s friendly team worked hard to keep the build on schedule. Of course with any large project a couple of issues did arise but Greg met with us ASAP, often at short notice and solutions were found quickly. As we were living in the house during the build, Greg was mindful of this at all times and ensured minimal disruption for our family. We also added a few extra jobs during the build and Greg was happy to accommodate these. Any snags found post completion have also been rectified swiftly. The end result both inside and out is excellent. We’ve had many comments from both friends and neighbours at how well the extension matches the existing house due to the materials used and design, "it looks like it’s always been there" is a frequent comment.

• Adam
• Southampton SO40
• Nov 2018