Obligations and rights:

  • You must preserve the reputation of the FMB, and act in accordance with those elements of the FMB Code of Conduct that apply to your business, including the values, principles, and advertising guidelines set out there.
  • You must actively promote awareness of the FMB amongst customers and stakeholders in the building and home improvement sector.
  • The FMB logo is a registered protected trademark, and so are any claims of membership or Association made in words.  Associates registered with FMB are entitled to use these for as long as they hold and Associate Agreement.
  • You agree to respond to all reasonable requests for information in relation to your application to join the FMB, and throughout your Associate Agreement.
  • The FMB may carry out credit and identification checks for each company director as part of the application process, using a Credit Reference Agency This may register a footprint from the search which will be visible to each director if they obtain a copy of their credit file.  Credit checks will also be carried out on an annual basis.
  • All subscription fees must be paid promptly when requested.  Your payment will be processed immediately on receipt of your application by the FMB.
  • The Associate Agreement with FMB applies only to the business named in the application and subsequently in our records.  It cannot be used by any subsidiary companies, branches, or associated businesses, for which a separate application must be made.
  • The FMB provides you with benefits of association, and these can be revised from time to time.  If that happens you will be advised of these changes.
  • If FMB provides you with a website listing, you must keep us up to date with the information about your business that is held there, and endeavour to make sure we have up to date details, including contact details, for your business.
  • If we receive any complaints from FMB members or members of the public about your business, we will investigate in accordance with our Rules, and we reserve the right to cancel your Association Agreement.
  • Associates are not entitled to vote in FMB elections or to take part in any Governance role, except if they are elected as co-opted persons (CPs), as set out in the FMB Rules.
  • TrustMark registration is available through the FMB to full FMB members only, it is not applicable to Associates. 

Ending your Associate Agreement:

  • Should you wish to cancel your agreement you must provide one month’s written notice.
  • If information about your business comes to light which would make your continued association with the FMB detrimental to the FMB, we will follow procedures set out in FMB’s Rules and your Association Agreement may be cancelled. We reserve the right to make information about such cancellations public, in order to fulfil our consumer protection obligations.
  • You cannot remain in membership or Association with the FMB if you cease to trade by reason of insolvency, liquidation, retirement, or any other reason. Further details are set out in the FMB’s Rules.
  • The FMB logo is a registered protected trademark, and so are any claims of membership or association made in words.  Therefore, any claims of membership or association and or logos displayed anywhere in relation to your business, must be removed immediately upon your Association Agreement ending, for whatever reason.  Failure to do so is an offence for which businesses can be prosecuted by Trading Standards.

Last updated 11 November 2025