Our payment terms are 30 days from the date of invoice, or prior to the date of the event, whichever is soonest.

Cancellation policy

Please note that all cancellations should be made by emailing [email protected]. All cancellation charges are subject to VAT at the prevailing rate. 

For seminars, conferences, panels and workshops: 

  • 10 or less working days before the event - no refund.
  • Between 20 and 11 working days before the event, a 50% refund or £35 per person, whichever is the greater. For events with a fee of under £35, no refund will be issued. 
  • Between time of booking and 4 weeks (20 working days) before the event, a full refund minus a £20 cancellation charge per delegate. 
  • Substitutions can be made at any time at no cost by emailing [email protected] however please note places cannot be shared.

For lunches, dinners, receptions, awards ceremonies and social events:

  • 2 weeks or less before the event - no refund. 
  • Between 2 weeks and 3 months before the event - refund minus cancellation fee of 25% per person or table. 
  • Between time of booking and 3 months before the event - refund minus 10% per person or table.
  • Substitutions can be made at any time at no cost by emailing [email protected] owever please note places cannot be shared.

Privacy

For networking events (lunches and dinners):

FMB will not use the details of your lunch or dinner guests for anything other than the creating the guest list for this event. No marketing will be sent to your guests unless they have already subscribed with the FMB. 

The guest list/table plan - containing names and organisations only - will be displayed during the event. No marketing will be sent to your guests unless they have already subscribed with the FMB. Contact details will never be shared with third parties. 

Please contact [email protected] if you do not want your guest name(s) to be included.