Samsung EHS Monobloc air source heat pump review

Samsung was founded in 1938 as a grocery trading store. A lot has happened since, and the company is now well regarded as a leader in air source heat pumps, among many other products and services they provide on a global scale. Samsung’s systems use innovative heat pump technology to deliver comfort and reduce operating costs across residential and commercial properties. Its heat pumps are smart, integrated, eco-friendly and energy efficient. The company also regularly provides comprehensive training programmes for pump installers and offers customers extended guarantee options when using them.

Get Free Heat Pump Quotes

The Samsung EHS Monobloc air source heat pump is a self-contained, compact and lightweight outdoor unit. It can integrate easily with solar power and/or gas or oil boilers, is installed standing or mounted on the wall and can be controlled with wifi. With the Samsung EHS Monobloc, you can enjoy an efficient performance in all seasons and stay comfortable with a low-noise system that is also easy to install and operate. There are several sizes and heating outputs available, and the heat pump is ideal for both residential and commercial environments.

• Operating temperature range: 10ºC to 46ºC (Cooling), -25ºC to 35ºC (Heating)
• Energy efficiency: A+ / A++ (55ºC / 35ºC)
• External dimension (outdoor unit): 940mm x 1420mm x 330 mm, 108 kgs net weight
• Heat output: 16kW (there are also options for 5kW, 8kW and 12kW)
• Water supply: Up to 65ºC
• Guarantee: Standard two-year manufacturer guarantee or seven-year guarantee if you install the heating system with a Samsung approved installer.

• Compact and light: The Samsung EHS Monobloc is a self-contained system measuring only 940mm x 1420mm x 330 mm. The construction is also lightweight (108kgs net), allowing for many different mounting options in smaller properties and spaces. The heat pump can also operate in a silent mode, producing practically no noise whatsoever.
• High performance in low temperatures: The Samsung EHS Monobloc air source heat pump is very reliable in low temperatures and offers efficient performance in all seasons. The heat pump is ideal for colder weather and keeps you warm even in the harshest winters.
• ECO-friendly design: The Samsung EHS Monobloc air source heat pump has an eco-friendly design that helps the heating system achieve outstanding efficiency (on top of what is already an environmentally sound option that considerably reduces your carbon footprint). The system can also be monitored and controlled with the Samsung SmartThings app for more efficiency and savings.

Pros

• Works with different fuel sources: The Samsung EHS Monobloc allows various fuel sources, including renewables. All inputs were carefully considered when designing the heat pump, which makes them all easy to install and maintain.
• Extremely quiet operation: The Samsung EHS Monobloc is one of the quietest air source heat pumps on the market (50db(A) at 1m) and a tranquil choice for a heating system overall. 
• Easy to install: The Samsung EHS Monobloc air source heat pump comes with a comprehensive installation manual and readily available online literature.

Cons

• Requires a MIM Control Kit: The MIM Control Kit is sold separately (for an additional fee) and is needed to run the system for heat only or with a non-Samsung water tank. This allows the user to operate the heating schedules of their Samsung EHS Monobloc air source heat pump. 
• Guarantee: The standard Samsung EHS Monobloc heat pump guarantee is only two years. However, you can extend this period to seven years if you use a Samsung approved installer (Samsung has a well regarded programme to train heat pump installers, so this is probably a good idea anyway).
• Always reverts to  “Money Saver” mode: The Samsung EHS Monobloc is very environmentally conscious. The system automatically reverts to a money saver mode when switched off, meaning you might need to change the setting every time you power it up. You would, however, always start by saving energy.

The Samsung EHS Monobloc air source heat pump can connect to a number of other components to provide heating and hot water. (Image credit: Samsung)

The Samsung EHS Monobloc is available in a variety of heating outputs and sizes. These units are suitable for both residential properties and commercial environments and can provide hot water and space heating throughout the entire year. This pump offers excellent performance in all seasons and is optimised with an eco-friendly design for outstanding heating efficiency. 

Samsung offers the heat pump in a range of sizes that can fit the specific needs of your home or office, including 5kW, 8kw, 12kW and 16kW options. All the models support both feet and wall-mounted installations and come with ready-to-use wifi kits, antifreeze liquid and low-loss headers. All Samsung heat pumps are also Microgeneration Certification Scheme (MCS) accredited.

The heat pump is very compact when compared to its competitors (940mm x 1420mm x 330 mm) and quite lightweight, too (108kgs), allowing for different mounting options. There is just a small control box that is required to sit indoors, but that’s all the space the system requires inside your home. Because the heating system is so small and light, the outdoor unit (the only unit required) can save up to 40% space when compared to other air source heat pumps and heating systems. This makes the Samsung EHS Monobloc a particularly interesting choice for commercial properties looking to improve their business efficiency without occupying too much space.

One of the main advantages of this air source heat pump is that the system has the ability to incorporate different fuel sources – and these are all also considered in the installation design. For example, the Samsung EHS Monobloc can be installed with third-party domestic hot water tanks or combined with a pre-plumbed Samsung ClimateHub tank. 

The Samsung EHS Monobloc heat pump is extremely quiet when operating. In fact, it would be hard to find another air source heat pump that produces less sound – just (50db(A) at 1m. This is one of the reasons why many residential properties choose the Samsung EHS Monobloc as their heating system; the fans are almost noiseless, ensuring comfort for homeowners. The system also includes a market-leading calculation software (built to BSEN12831) and an inverter compressor that can operate according to the temperature outside, which makes it even more efficient and flexible. 

This air source heat pump is compatible with the Samsung SmartThings app, which can additionally monitor your Samsung ClimateHub tank if you have one, as well as any other compatible Samsung devices. Another thing you can control with the app is the quiet operation modes of the Samsung EHS Monobloc; for example, setting SilentMode for a more quiet operation. 

The Samsung EHS Monobloc is easy to install, however it needs a MIM Control Kit (sold separately) unless the heat pump is installed with a Samsung pre-plumbed ClimateHub hot water tank. It is recommended, however, that you acquire one of Samsung’s cylinders because they come pre-plumbed, reducing installation time.

The range of Samsung EHS Monobloc air source heat pumps cost around £3,630 (including VAT) for the unit only. With installation and additional equipment, the heat pump’s cost can climb to around £6,000 to £12,000 total. The investment in air source heat pumps is significantly higher when compared to other traditional systems, and installations can tend to also require some additional fees (for example, for the hot water tank).

All Samsung air source heat pumps come with a standard two-year manufacturer guarantee. However, there is also a seven-year guarantee available if you use a Samsung-approved installer . This gives the Samsung EHS Monobloc one of the best guarantee options in the UK.

“Being a mono heat pump, all of the main components are housed in the outdoor unit, with a small control box requiring siting indoors. The system can also be purchased with a specially designed pre-plumbed cylinder unit to reduce installation time and cost.” Boiler Guide

“Available in a range of sizes, Samsung’s air-to-water heat pumps (…) have low running costs, can perform efficiently in cold weather, and are equipped with remote control options that allow you to monitor and adjust the conditions in your home.” Boilers Prices

“Samsung EHS is more reliable in cold climate countries compared with other manufactures and provides its best heating performance at very low ambient temperatures. It offers heating capacity of approximately 90% at -10°C which is unprecedented.” Orion Air

The Samsung EHS Monobloc air source heat pump can be controlled using the SmartThings app. (Image credit: Samsung)

“Samsung heat pumps are quite attractive compared to the Mitsubishi ones we looked at and it was the only brand that had built in Wifi so you could see all your indoor units on your phone and from there you can do many things to adjust them. Absolutely would recommend them.”

• Devan via Consumer Affairs

The system is super quiet, and was really easy to connect and control with the Samsung Smart Things App. The contractor we chose did a great job at explaining what they would be doing, and was competitively priced compared to a couple other contractors. Then installation looks great and the system keeps us super comfortable.”

• Rowan via Consumer Affairs

“My only complaint is that every time the unit is turned on, it goes straight to “money saver” mode, which I do not like, as the fan cycling off and on wakes me at night. I have simply gotten into the habit of turning the thing on with 3 clicks; power on, system cycle to fan only, then cool.”

• Ed via Consumer Affairs

Samsung’s air source heat pumps use efficient technology to deliver excellent comfort. They can produce up to 4kW of heat while consuming just 1kW of electricity, which makes them over four times more efficient than standard electric heaters. They are also ideal for properties that use solar power too, as they can offset a lot of the cost of running the heat pump. Your overall consumption will be connected to your desired warmth level. 

The Samsung EHS Monobloc is one of the best air source heat pumps on the UK market and one of Samsung’s most recommended and praised products overall. This particular air source heat pump offers several advantages. It’s easy to install, it works with a powerful and intelligent Samsung app, and you have the option to use several different fuel sources. The unit is also designed to take as little space as possible outside your home. In fact, it’s up to 40% smaller than other heat pumps on the market. In summary, after completing our Samsung EHS Monobloc review, we can confidently say there are few options that can give you the same excellent results in an equally flexible or compact model.

We considered several factors when reviewing the Samsung EHS Monobloc air source heat pump. We included five main criteria: design, durability, efficiency, performance, and guarantee options, and took into consideration professional and customer reviews that have installed and tried the product. We also compared the Samsung EHS Monobloc with some of the best outdoor heating systems and air source heat pumps in the UK in terms of both performance and price. The weight of the factors we analysed is as follows:

• Design (20%)
• Durability (20%)
• Efficiency (25%)
• Performance (25%)
• Guarantee (10%)

Get Free Heat Pump Quotes