B&Q kitchen fitted kitchens review

The Stevia Innovo handleless kitchen in matt midnight blue slab by B&Q. (Image Credit: B&Q)

B&Q sells a wide range of modern, shaker and traditional fitted kitchens under its GoodHome and Innovo brands. There are 12 different kitchen ranges to choose from, each with a choice of colours and finishes. Some have integrated handles, while others have a push-to-open mechanism. You can also choose between gloss and matt finishes. 

You can order B&Q kitchen components online without assistance if you’re confident about measuring, designing and installing your own kitchen. If you’d prefer to experience the look and feel of different kitchen ranges and meet a B&Q designer face to face, you can choose from many stores up and down the UK.

To get the ball rolling, book an appointment online or in-store. B&Q offers the option of installation through one of its trusted partners, and staff can handle this part of the process for you. Alternatively, you can find a reliable local builder through our Find a Builder tool.

Our recommended kitchen suppliers

B&Q is one of the more affordable kitchen suppliers in the UK, with prices starting from as little as £1,053 for an eight-unit kitchen.

Whether you’re looking for a sleek aesthetic, a homey finish, or a traditional look and feel, you’ll find something that suits your tastes at B&Q.

You can choose from the following 12 kitchen ranges:

Technical information

B&Q offers a range of kitchen units that can be self-assembled or installed by your choice of independent installer or a B&Q trusted partner. You can choose from 12 attractive kitchen ranges in three different styles, made from a range of quality materials, including solid oak and high-gloss chipboard. Complete your kitchen with B&Q’s selection of appliances, worktops, storage solutions and paints.

Kitchen ranges: 12

Number of styles: 3

Finance available: Yes

Installation service: Available through trusted local partners

Key features

Highlights: B&Q fitted kitchens include cabinets (both wall and base), drawers, worktops, finishes and accessories. Cabinets come in a range of beautiful colour options, from clean neutrals to striking midnight blues, sophisticated greys and more. You can also choose from a wide array of worktops in solid wood and other premium materials.

Warranty: B&Q kitchen products come with generous warranties. Cabinets, drawers, hinges and worktops are covered for 25 years; sinks are covered for 15 years; taps, bins and internal storage solutions are covered for 10 years; and GoodHome appliances are covered for five years. The brand also offers a two-year workmanship guarantee.

Cost: £1,053 to £2,383 for an eight-unit range.

Payment options: Payment can be made with PayPal, credit, a “buy now, pay later” plan, or fixed monthly payments spread between one to five years.

Key benefit: B&Q kitchens offer a large variety of styles, colours and finishes at an extremely affordable price.

The interior of the Alisma Innovo handleless gloss white slab kitchen by B&Q. (Image credit: B&Q)

Pros and cons

Choosing a kitchen is a decision that takes time and research. Not only are kitchens expensive, but you will need to live with your choice for a long time. Before deciding which kitchen provider to work with, weigh up the pros and cons of each brand carefully.

Choosing B&Q has the following advantages:

• Online tools: B&Q’s website offers an excellent online showroom and kitchen visualiser. These let you compare designs, colours and styles to find one that really suits your home.
• Diverse designs: B&Q offers 12 different kitchen ranges, with dozens of colours, accessories and finishes to choose from.
• Price transparency: While many fitted kitchen companies are vague about their pricing, B&Q is totally transparent, so you know exactly what you’ll be paying.
• Payment options: To pay for your new B&Q kitchen, you can choose from several flexible payment options, including monthly payment plans.
• Affordability: B&Q offers a huge variety of well-priced kitchen products with long guarantees

You should also be aware of the potential disadvantages of choosing B&Q to provide your kitchen, including:

• No in-house installation service: B&Q kitchens are completely flat-packed and require DIY or outsourced professional installation. However, B&Q can recommend trusted local partners. You will also need to measure your own kitchen, which may lead to errors.
• Poor reviews: We’ve seen some glowing professional and customer reviews, but the company has had a spate of poor reviews and currently holds a 1.8-star rating on Trustpilot.
• No customisation: B&Q’s design selection is extensive, but there are no customisation options so customers are restricted to the current ranges and colours.

How B&Q kitchens work

B&Q’s sophisticated Stevia Innovo handleless kitchen with built-in wine racks. (Image credit: B&Q)

B&Q offers a free design service, either in store or online from the comfort of your own home. Your planner will talk you through different options that fit your budget and then mock up a design. Note that you can’t access or edit your kitchen design until you’ve completed a consultation. In order to get a free quote, you’ll need to measure your kitchen yourself.

Start by booking your free planning appointment. If you like, you can ask to be matched with a trusted local installer. Your installer will visit your home and complete a survey in order to create your installation quote. B&Q will deliver your new kitchen ready for installation once everything has been agreed.

How B&Q kitchens compare to others

B&Q is a great option if you have a limited budget but still want numerous designs and colours to choose from. However, some aspects of the B&Q kitchen process might not suit you.

If you would prefer a supplier that’s more hands-on, Wickes is a good choice. Wickes offers a range of classy designs and colours at fair prices. The brand’s complete end-to-end service offering is an added bonus. You can book a design consultant to view your home and design your kitchen, then they can arrange full installation by the in-house team. Dry and wet fitting is available, so you won’t need to hire additional contractors.

Wren Kitchens is a good place to start if you want more variety. With 55 different kitchen design combinations, a user-friendly website and an easy quotation and costing system, you’ll find it very easy to handle your kitchen installation remotely. The brand offers a great solution for every space, from eight-unit kitchens that are ideal for smaller homes to generous 20-unit fitted kitchens for larger homes.

The Artemisia handleless classic shaker kitchen in midnight blue by B&Q. (Image credit: B&Q)

How much do B&Q kitchens cost?

The cost of your B&Q kitchen will largely depend on the design and finishes you choose. The price of an eight-unit kitchen starts from as little as £1,053 for the Balsamita range, but you can expect to pay £2,798 for the premium Alisma handleless range.

Here’s how a B&Q kitchen compares to other British kitchen suppliers in terms of cost:

How to maintain your B&Q kitchen

B&Q kitchens don’t require much maintenance. Simply wipe the exterior and interior of your cabinets using a mild cleanser (or diluted vinegar) and a soft cloth. Ensure there are no leaks from your boiler, water tank or sink that could damage your cabinets.

Many of the B&Q kitchen cabinets are highly reflective, meaning fingerprints are much less visible and your kitchen will look clean for longer.

What the professionals say

“There are a lot of considerations when thinking about the quality of a kitchen. What thickness are the cabinets? Some of the B&Q ranges are only 15mm, not 18mm like most kitchens. What drawer box are you getting? The best are blum soft close. They will never fail! What edging tape is on the cabinets? Cheaper cabinets usually have a laminate edge which can chip or peel in time. The better edging tape is 2mm PVC. Think about the backboards in the units. Are they hardboard? What hinges are you getting? Again I would recommend blum. It’s the working parts that will fail, if any. I would also avoid ‘foil-wrapped doors’. Laser-edged doors are much better now because they resist water much better, and there is no glue line. My final piece of advice is: any kitchen will last you if it is installed correctly and looked after by the homeowner.”

• Merthyr Tydfil, H&R Lettings Ltd, MyBuilder.com

“Picking a new kitchen design can be stressful and expensive; it can be a real minefield to those new to the world of buying a new kitchen. I visited a range of kitchen retailers from IKEA (online), HomeBase, Wickes and B&Q. In fact, the average price of a new kitchen installation in the UK costs around £5,000 to £6,000, according to mybuilder.com. For me, B&Q had the biggest kitchen showroom area, making it easier to visualise what a kitchen unit could look like, a competitive price (versus HomeBase and IKEA) plus a free planning meeting.”

• William Pointing, Great Deals Made Easy

“There’s very little to dislike about B&Q; it offers plenty of advice on its website, so you can truly visualise how your dream kitchen would come together. While B&Q has only 12 different kitchen ranges, the design options are all diverse and very budget-friendly, so if you’re looking to save whilst purchasing your ideal fitted kitchen, B&Q is the way to go.”

• Housemethod.com review 

The Chia horizontal wood-grain effect slab doors create a modern, sophisticated aesthetic. (Image credit: B&Q)

What customers say

“Bought a kitchen from B&Q Speke store back in January, delivery date was the end of April. The kitchen arrived, and half of the units/parts were missing or contained items from completely different ranges!!! Up to now, I have had to visit the store 21 times myself to return (items that we never ordered but received) [and] exchange as received different measurements or from other ranges… And I even had to cancel my worktop purchase as they couldn’t even give me an estimated delivery date for it after four months of waiting! Now I can’t even remember how many times we have had to re-order with the waiting time within one to two months (due to stock issues), and I have had to book off work to be at home waiting for delivery to arrive only to be told that ‘I’m sorry they are not coming today, but don’t worry we will re-book’! Since JANUARY, we have had no oven or gas, and cabinets are still missing! I am extremely frustrated, disappointed and annoyed; not the kind of experience I was anticipating from a national brand!”

• Kristina, Reviews.io

“If you are reading this review, DO NOT GET A B&Q KITCHEN!! If you do, good luck, but DO NOT GET THEM TO FIT IT EITHER! We have small children, and our kitchen has been ripped out… for two fit dates to go by… we have no kitchen, but it’s full of the stuff to be fitted… All B&Q say are sorry… over and over and over and over; it’s ruined our lives and, worst of all, our home… don’t risk it!”

• Sam, TrustPilot review

“We had our kitchen designed in-store at Peterborough; the service by Jade in kitchens was five-star from start to finish. Although we had a few minor problems with the build, the team in Peterborough have been supportive throughout and has helped to resolve any issues or problems as they have occurred. Ross, the kitchen manager, can’t thank him enough; good problem solver and really helpful, would recommend. The kitchen is good sturdy quality and had lots of social media comments on the look being good.”

• Rodney, TrustPilot review

Final recommendation

If you are looking for a budget-friendly fitted kitchen, B&Q is a highly versatile and attractive option. With several colours and styles to choose from, you’ll find something that will suit your budget and taste.

You can also rely on B&Q to handle most of the process for you, from design to installation. However, you’ll need to measure your kitchen yourself and installation is carried out by trusted local partners, not B&Q.

The company offers lengthy warranties from five to 25 years, plus several payment options, including monthly payment plans with a fair APR and “buy now, pay later”. This makes B&Q not only affordable but flexible too. Very few kitchen suppliers offer a large range at such a fair price.

B&Q’s poor customer reviews may put you off. However, many of the issues seem to stem from installation problems, which are largely out of B&Q’s control.

Our methodology

To put together this B&Q kitchen review, we have looked at thousands of customer reviews, professional reports, media articles and other documents. Over several weeks, we compiled and rated B&Q kitchens against our scoring system to evaluate the brand’s quality and overall offering.

Our B&Q kitchen review was compiled as follows:

• The quality of the units (loading shelves, drawers, runners, hinges and worktops for three points each), for a total of 15 points;
• The availability of an in-house designer, for a total of five points;
• The availability of an in-house installer, for a total of five points;
• The number of ranges, colours and designs, for a maximum of five points each, and a total of 15 points;
• The availability and length of warranty, for a total of 15 points;
• The cost, for a total of 10 points;
• Customer reviews and star ratings (Trustpilot, Google and Reviews.io), for a total of 15 points;
• Payment options, for a total of 10 points; and
• The number of local showrooms, shops and installers, for a total of 10 points.