The FMB sets standards that builders have an obligation to meet in order to become members, we therefore take any complaint against a member by a client very seriously.
The FMB can take action against any member, who it feels has brought the FMB into disrepute and they may be removed from the FMB register.
If you, as a client, have a complaint against a member of the FMB, then please follow the procedure by downloading the form below:
Download Complaints Procedure and Complaints Form (PDF, 323 KB)
